Help Desk Rutgers: Providing Assistance To Students And Faculty
Help Desk Rutgers is a service provided by Rutgers, The State University of New Jersey, to assist students, faculty, and staff with their technology needs. The Help Desk is composed of a team of technical experts who are ready to provide assistance to the Rutgers community.
What Services Does Help Desk Rutgers Offer?
The Help Desk provides a wide range of services, including:
- Assistance with email and other communication tools
- Software and hardware troubleshooting
- Assistance with Rutgers-specific software, such as Sakai and ScarletMail
- Assistance with wireless connectivity on campus
- Assistance with printing and scanning
- Assistance with password resets and account management
How Can You Contact Help Desk Rutgers?
You can contact Help Desk Rutgers through a variety of methods:
- Phone: You can call the Help Desk at (732) 743-3200
- Email: You can email the Help Desk at help@oit.rutgers.edu
- Live Chat: You can chat with a Help Desk representative through the Rutgers Help Desk Live Chat
- In-Person: You can visit the Help Desk in person at the following locations:
Busch Campus
ARC Building, Room 110
Livingston Campus
Lucy Stone Hall, Room B205
Cook/Douglass Campus
Food Science Building, Room 101
What Are the Hours of Help Desk Rutgers?
The Help Desk is available to assist you during the following hours:
- Monday - Thursday: 7:00am - 12:00am
- Friday: 7:00am - 8:00pm
- Saturday: 10:00am - 5:00pm
- Sunday: 12:00pm - 12:00am
What Are Some Common Issues That Help Desk Rutgers Can Assist With?
Some of the common issues that Help Desk Rutgers can assist with include:
- Difficulty logging into Rutgers-specific software, such as Sakai and ScarletMail
- Wireless connectivity issues on campus
- Printing and scanning issues
- Software and hardware troubleshooting
- Password resets and account management
- Assistance with email and other communication tools
What Are Some Tips for Contacting Help Desk Rutgers?
Here are some tips to keep in mind when contacting Help Desk Rutgers:
- Be prepared to provide your NetID and other relevant information
- Try to describe your issue as clearly and concisely as possible
- Be patient and respectful with the Help Desk representatives
- Follow any instructions or troubleshooting steps provided by the Help Desk
People Also Ask About Help Desk Rutgers
What Is Help Desk Rutgers?
Help Desk Rutgers is a service provided by Rutgers, The State University of New Jersey, to assist students, faculty, and staff with their technology needs.
What Services Does Help Desk Rutgers Offer?
Help Desk Rutgers provides a wide range of services, including assistance with email and other communication tools, software and hardware troubleshooting, assistance with Rutgers-specific software, such as Sakai and ScarletMail, assistance with wireless connectivity on campus, assistance with printing and scanning, and assistance with password resets and account management.
How Can I Contact Help Desk Rutgers?
You can contact Help Desk Rutgers through phone, email, live chat, or in-person at one of their locations on campus.
What Are the Hours of Help Desk Rutgers?
The Help Desk is available to assist you during the following hours: Monday - Thursday: 7:00am - 12:00am; Friday: 7:00am - 8:00pm; Saturday: 10:00am - 5:00pm; Sunday: 12:00pm - 12:00am.
FAQ
Conclusion
Help Desk Rutgers is an invaluable resource for students, faculty, and staff at Rutgers University. With a wide range of services and knowledgeable technical experts, the Help Desk is ready to assist with any technology-related issue. Don't hesitate to reach out to the Help Desk if you need assistance!